Corrections Policy

How an error is fixed

An error is corrected in place, on the same page, with a dated note that says what changed. We do not delete the page and republish it, and we do not quietly swap a figure. The note stays visible so a reader who saw the earlier version can see what moved and when.

The dated note is short: what was wrong, what it now says, and the date of the fix. We do not attach a name to it, because the desk does not publish staff names. The aim is a record a reader can check, not a show of activity.

The Three Kinds of Change and How Each Is Marked in the Log

The three kinds of change are error, update, and clarification, and each is marked with a distinct label in the log. An error entry is marked as a correction and names the wrong statement and the right one. An update entry is marked as an update and names the fact that changed in the world, such as a change to the funding methods list or to the leverage cap described for the entity serving Nigeria. A clarification entry is marked as a clarification and names the wording that was ambiguous, without claiming the original was factually wrong. The label appears at the start of every entry so a reader can sort by kind.

A clarification is used when the original text was accurate but capable of being read two ways. On a gold page, a clarification might reword a sentence about margin so it is clear that the figure of about $85.50 applies to a 0.10-lot position at 1:200 and not to a full lot. The original sentence may have been true but easy to misread; a clarification fixes the reading without admitting a factual error. Clarifications are logged because they change how a reader understands the page, even though they do not change a number. They are dated and numbered like the other two kinds, and they link to the section they affect.

Each kind of change is marked in the page text as well as in the log, using a short inline note that names the kind and the date. A correction note says the text was corrected on a given date; an update note says the fact was updated on a given date; a clarification note says the wording was clarified on a given date. The inline note does not repeat the whole log entry; it points to the log for detail. This three-way marking matters for a page that quotes a regulator caveat and a leverage cap that one review described inconsistently, because a reader can tell whether the page was wrong, whether the world changed, or whether the page was merely unclear.

Who Decides on a Correction and How Long It Takes

The decision on a correction is made by the editor responsible for the page, with a second reviewer for any change to a number, a formula, or a regulatory statement. The editor confirms that the report meets the error test, checks the supporting fact, and approves the exact new wording. For a gold page, a change to the pip value of 0.01, the lot size of 100 oz, the margin example of about $85.50, or the SEC Nigeria caveat requires the second reviewer. The decision is recorded with the role titles of both people, not their names, so the log shows accountability without exposing individuals to personal correspondence.

The time to decide depends on the kind of change and the risk of the statement. A reported error in a number that affects position sizing, such as margin or pip value, is reviewed first because a reader could act on it immediately. A clarification of wording is reviewed after number errors. The page does not promise a fixed number of hours because the check depends on how quickly the supporting fact can be confirmed, but the log records the date the report was received and the date the decision was made, so the delay is visible. If a decision takes longer than expected, the page notes that the report is open rather than leaving the reader without a status.

The decision-maker does not rely on the reporter’s claim alone. The editor checks the fact against the sources the page already uses, and if those sources conflict, the page says so rather than picking one silently. For leverage, the page already notes that one review cited 1:30 and 1:20 caps while the available figure is up to 1:200 via the offshore entity, and that conflict is not verified at review. A correction to that passage would have to preserve the conflict rather than resolve it by assertion. The same applies to any figure the page describes as depending on conditions; the editor confirms what the figure depends on, not a number that was never given.

The Difference Between a Correction and an Update on a Gold Trading Page

A correction fixes something that was wrong when it was published; an update changes something that was right when published but is no longer current. On a gold page, a correction would fix a misstated pip value of 0.01 or a wrong lot size of 100 oz. An update would change the list of local funding methods if a broker adds or removes one, or change a leverage cap if the entity serving Nigeria changes its terms. The distinction matters because a correction admits an error, while an update records a change in the world. Both are dated and logged, but they are marked differently so a reader can tell whether the page was mistaken or simply overtaken by events.

An update is not an admission of error, and it should not be used to hide one. If a page said a broker offered a funding method that it never offered, that is a correction, not an update. If a page said a broker offered a method and the broker later stopped offering it, that is an update. The test is what was true at the time of publication. For figures that depend on a reference price, such as the gold price of about 4275.0 used in examples, a change in the live price does not trigger either a correction or an update because the page labels the figure as a reference, not a live quote. Only a change in the stated reference itself would be logged.

An update is marked with the date the change took effect where that date is known, and the date it was published on the page. A correction is marked with the date the corrected text went live. The log uses different labels for the two, so a reader scanning the history can count how many times the page was wrong versus how many times the underlying facts moved. For a Nigerian reader, this matters when checking whether a funding method such as local NGN bank transfer or a Visa/Mastercard debit card is still listed, and whether the leverage cap of up to 1:200 via the offshore entity is still the one described. The label tells them whether the page was corrected or the broker changed.

How to report one

Report an error to [email protected] with the page address, the exact sentence and the source you are relying on. A broker document, a dated screenshot or a regulator register entry is the kind of evidence that lets us act. A claim without a source can still be looked at, but it takes longer.

We check the report against the broker's own documents before changing anything. If the report is right, the page is fixed and dated. If it is wrong, the page stays as it is, and we may add a note if the point is likely to be raised again.

Why the Correction Log Stays Public and Permanent

The correction log stays public because a reader needs to judge the reliability of the page, not just read its current text. A trading page about gold carries risk, and a reader sizing a 0.10-lot position needs to know whether the margin example of about $85.50 at 1:200 has ever been stated wrongly. A public log lets them see the error, the fix, and the date. It also deters careless publication, because every correction is visible rather than quietly absorbed. The log is not a marketing page; it is a record that sits alongside the content and is linked from it, so a reader can reach it without hunting.

The log stays public because the alternative, a private errata file, would let the page present a clean face while hiding its mistakes. For a page that cites a regulator caveat about the SEC Nigeria register of capital market operators, trust depends on the reader being able to see how the page has handled its own accuracy. A public log also helps other writers and editors who rely on the page as a reference; they can cite a correction number instead of repeating an error. The log does not include reader data or private correspondence, only the factual change and its basis, so publication does not expose anyone who reported an error.

The log stays permanent because deleting an entry would break the chain of history that makes the log useful. If a correction is later found to be incomplete, the right move is a further entry, not a removal. Permanence also means the log can be cited years later when a reader wants to know what the page said on a given date. The page keeps every entry, including ones that concern figures that have since been updated again, so the full sequence remains visible. A reader checking the margin example can see its first published value, any correction, and any later update, in order, with dates.

What Counts as an Error Worth Logging on a Gold Trading Page

An error worth logging is a factual statement on the page that is wrong in a way that could mislead a reader about gold trading mechanics, costs, or regulation. That includes a wrong pip value for XAU/USD (pip must be 0.01), a wrong lot size (1 lot = 100 oz), a wrong margin figure, or a misstated regulator. It also includes a broken formula, an incorrect currency conversion, or a claim that a broker is licensed by an authority it is not. A typo that does not change meaning is not logged as an error; it is fixed quietly. The test is whether a reader acting on the statement would make a different decision than if the statement were correct.

An error worth logging must be reproducible from the page as published. If a reader can point to a sentence, a number, or a formula and show that it conflicts with the facts we rely on, it qualifies. For example, if the page said a 0.10-lot gold position needs about $8.55 margin at 1:200 instead of about $85.50, that is a logged error because the margin requirement changes position sizing and risk. If the page said the pip is 0.10 for gold instead of 0.01, that is a logged error because every pip-based calculation shifts. A disagreement about emphasis or tone is not an error; it is handled as an update or a clarification, not as a correction.

An error worth logging excludes matters of opinion, market prediction, and third-party claims we merely report. If the page quotes a review that cited conflicting leverage caps of 1:30 and 1:20, and we clearly attribute that conflict, the quote is not an error even if the review is later shown to be wrong. The error would be if we presented one of those caps as verified fact without the caveat. Likewise, a change in a broker’s funding methods is not an error on our page unless we stated the old list as current and failed to date it. The log exists for statements that were wrong when written, not for statements that became outdated later.

Changed conditions are a re-check

A condition that simply changed since we checked is a re-check, not an error. If a broker alters its funding routes, its entity for Nigeria or its leverage cap, the old figure was correct when read and the new one is dated separately. We do not label that a correction, because nothing was wrong at the time.

The distinction matters for trust. A corrections page that treats every change as a mistake would be noisy and less useful. We keep the two apart so a reader can tell a genuine error from a market or policy change, and so the dates on the pages mean what they say.

How a Correction Is Recorded and Dated on the Page

A correction is recorded as a dated entry in a public log that names the page, the section, the old text, the new text, and the reason. The date is the date the correction is published, not the date the error was reported. Each entry carries a sequential correction number so a reader can cite it. The entry also states who approved it, using a role title rather than a personal name, and the source or fact that supports the new text. For a gold page, the entry would show the exact figure changed, such as the margin for a 0.10-lot position at 1:200 moving from a wrong value to about $85.50, and it would cite the lot size of 100 oz and the pip of 0.01 as the basis.

A correction is dated at the moment it goes live, and the page itself shows the most recent correction date near the top. The log entry keeps the original publication date of the page as well, so the history shows both when the page first appeared and when it was corrected. If a correction takes more than one working day to publish after approval, the entry records both the approval date and the publication date. That prevents a reader from assuming the page was wrong for less time than it was. The date format is day, month, year in words to avoid the ambiguity between local date conventions.

A correction is recorded even when the fix is small, provided it meets the error test. The log does not merge multiple corrections into one entry if they touch different facts, because a reader checking one fact should be able to find it without reading unrelated changes. If a single correction changes a formula and every example that uses it, that is one entry with the affected examples listed. The entry stays in the log permanently, and later corrections link back to earlier ones when they concern the same fact. A reader can therefore follow the full chain of a figure such as the margin example from its first publication to its current form.